Website Migration

A: When your present hosting provider can no longer answer the necessities of your web site, or if you go through constant network downtime, or if you are forced to wait for hours for the client support staff to respond back to you, it may be a clever idea to change your web hosting provider, i.e. to migrate all the files for your web sites as well as your databases from your current provider to your new provider. At Hostexer, we know that this can be difficult and time–consuming. That’s why we will do all that for you for free!Our competent technical staff members will migrate your site content from your present hosting provider to us. Our techs have a lot of experience with website migration and can handle anything – from a common WordPress–powered blog or Joomla^™ CMS–based website, to a highly elaborate, custom–made application.

A: There are plenty of factors to think about – the overall amount of files, the size of the database, the complexity of the site itself and the present workload of our web site migration professionals, etc. That being said, we do our very best to carry out all website migrations in a 48–hour period. Less sizeable websites are migrated much faster – usually in under 24 hours.

A: We will need the login details for your current hosting provider’s Control Panel along with the web site’s name (domain name).

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a customer. We are focused on protecting the safety of the personal info obtained from the customers. To achieve that, we employ technical safety measures in order to prevent the loss, the abuse, the alteration or the unauthorized disclosure of the private info under our control. The measures include, but are not limited to: physical, electronic and managerial operations to protect and secure the information that we receive on the World Wide Web. When we request clients to provide financial information (for example, a debit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption method.

A: Nah. Your site will stay visible online during the migration. As soon as everything is completed on our end, we’ll tell you so that you can preview it and check for problems. If everything is fine, all you will have to do is update your domain name’s DNS settings.

A: While we transfer your website content, your web hosting provider will not be aware of the transfer at all. We will not touch base with them in any way.

A: We can migrate your web site from any hosting provider or any Linux–driven hosting platform provided that we can get access to the Control Panel and there’s FTP access available.The only web sites that we can’t transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.