Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour solution guarantee with all of our shared hosting packages, which means that every single help inquiry you email will undoubtedly be reacted to in less than an hour max. Our support staff members have been taught to instantly take care of any case and to provide you with prompt advice on any difficulty that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any question you might have relating to Hostexer’s services. Now we have professionals on duty on a regular basis to supply help and support anytime needed. You may use the ticketing system or send us a message anytime, alternatively you can grab the phone or make use of the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need help while operating within the Control Panel, you could always select the Help control key and see your problem in the list of articles or blog posts that will appear. We have also turned much of the articles and reviews into movies. The list of training videos will show up if you choose the Videos key available on the top right.