1 hour ticket response
Our team of technicians is devoted to offering rapid answers to each of your inquiries. We will examine your tech support ticket the moment it’s been submitted and will reply back with a solution to your problem within less than sixty minutes after the helpdesk ticket submission. As a matter of fact, our average client support ticket response time is 20 minutes.
A Top–Notch Client Care Service
Each member of our customer support staff has lots of years of experience in the shared hosting industry and the majority of them have been with us for at least 5 years. They all are ready to answer all your queries in the most efficient manner possible.
An Intuitive Help Center
To help you get a quick suggestion on how you can use a particular feature, we have implemented a really intuitive Help section in our Hosting Control Panel. You can browse through an enormous collection of web hosting account administration articles and website administration articles, examine our F.A.Q. library or check our instructional video tutorials.
