Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Hosting Control Panel you can find an exhaustive Help Center section featuring a plethora of articles and regularly asked questions. They are compiled by our support team of professional techs. Just type in your question and our clever system will return the most appropriate answer.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a selection of how–to video tutorials that detailedly illustrate how to remedy a common problem connected with your shared hosting account. You’ll find the video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock customer care service and feature a sixty–minute support ticket response guarantee. Our skilled customer service technicians will be online for you 24–7–365 and will resolve any problem that you might possibly stumble upon within maximum sixty minutes after the client support ticket submission. In the majority of instances, an answer will be provided to you in less than 20 minutes.