Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Warranty

  • Our client help and support crew is available round–the–clock to respond to all your assistance demands. Every ticket you submit to us will be responded to within less than 1 hour. If your problem calls for assistance from an administrator, we are going to send the ticket to the technician in charge and will notify you that the problem is being resolved.

  • Top quality support service
  • Top–quality Client Assist Service

  • We offer 24x7x365 technical help and support through a ultra–fast ticketing solution integrated into your Control Panel. You can easily email us anytime about any of the programs that come pre–configured on the virtual server, this includes the selected Linux OS, the server administration panel and our custom made Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each section of the Hosting Control Panel that comes free–of–charge with your VPS has an included collection of articles. You will see a bunch of in–depth how–to articles and a group of step–by–step video lessons that show all the important website maintenance jobs. You can gain access to them by clicking the Help or Video buttons in the top right side of each Control Panel section.