Service Uptime Guarantee in Shared Hosting
If you get a shared hosting plan from us, we guarantee that your web sites are going to be working no less than 99.9% of the time. We've practically got rid of the server downtime by using an innovative cloud hosting platform in which individual sets of web servers deal with each aspect of the overall service - files, databases, e-mail messages, etc. In this way, if there is a problem with a server, the other servers included in the cluster shall simply take over and your internet sites won't be affected whatsoever. In order to avoid any infrastructure problems, we also have diesel backup generators and a number of independent Internet providers. Qualified admins keep tabs on the web servers 24/7 to sort out any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages offer a 99.9% uptime warranty. As a matter of fact, you will not detect any downtime or service interruptions at all due to the fact that we employ an innovative cloud platform and rather than handling everything on just one web server as most companies do, we have independent clusters of servers that control every service - files, emails, CP, databases, etc. We've got a custom load-balancing system, so our web hosting service is considerably more stable than what you would typically find available on the market. To make sure that nothing will interrupt the work of your websites, our web server facilities have diesel backup generators and several separate Internet providers. We've got hardware and software firewalls to prevent DDoS attacks and professionals overseeing the web servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS
Our Virtual Private Server packages feature a 99.9% uptime warranty. The stability and availability of the service is guaranteed by several Internet providers and diesel-powered backup generators. Additionally, we work with new hardware for the physical servers where the VPS accounts are set up to avoid any chance of hardware failure and each and every part has been tested substantially. The integrity of your information is guaranteed by using enterprise-level hard drives working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your websites will be working virtually without any interruptions. Our experienced admins will resolve quickly any software issue that may appear, so even if there's an issue with a different virtual private server account on the physical web server, your VPS shall not be affected. The hosting server uptime is listed on our internet site and not concealed in our Terms of Service since we can keep our promise and provide you with an exceptionally stable hosting service.
Service Uptime Guarantee in Dedicated Hosting
If you acquire a dedicated server package from us, you will be able to take full advantage of our service and network uptime warranty. We will make certain that your website hosting server is available a minimum of 99.9% of the time no matter what. We work with new, meticulously tested hardware components to assemble every web server and we make certain that all the pre-installed software is functioning properly before the web hosting server is handed over to the client. We have also taken measures to forestall any possible infrastructural troubles - the uninterrupted power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is ensured by using a number of independent Internet providers. Our administrators are available at all times, including weekends & holidays, so even if any unanticipated issue comes up, they'll handle it in a timely manner to avoid any downtime of your hosting server and the Internet sites or offline applications accommodated on it.