Installation And Troubleshooting

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Apart from having more system resources, a good reason why you can get your own web server and use it instead of a shared web hosting plan is that you are able to install and run a large selection of software. With a shared account, you could use applications, that do not require root access and are not set up server-side, so if you need specific software for your Internet sites, you cannot set it up on a shared hosting server. This is not the case with a server of your own where you could install everything you want. The downside is that you may not have much experience and taking care of your own machine is more difficult that managing a shared Internet hosting account where the provider takes care of most things. This is why we offer an additional service for our hosting server packages called Installation & Troubleshooting and you can make use of it any time that you come across any difficulties with the management of your server.

Installation and Troubleshooting in VPS

The upgrade includes one hour of custom work on your web server, so in case you get any of our virtual private servers plans, you'll be able to take full advantage of this service and have our admins do a variety of tasks that you can't do yourself or you simply have no time. They are able to install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any application that doesn't function adequately for some reason. You could add the upgrade to your package as often as you desire depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your machine also, but just in case you need more than that, you could always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.

Installation and Troubleshooting in Dedicated Hosting

You may add the upgrade to any of the dedicated hosting services that we offer at any time that you need it. In case you need any custom work from our admins immediately after your hosting server is set up, you may get the upgrade during the hosting server signup procedure, or if you need something to be executed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 1 hour of work from our administrators on your server, so if you face any problems to install a third-party software or some application gives errors and does not work the way it is supposed to, our professionals can aid you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is perfect if you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it provides.